Privacy Policy

Sathguru Silk Center, Hyderabad ("Sathguru Silk Center", "we", "us" or "our") respects the privacy of people who contact us through oldsilksareebuyersinhyderabad.com (the "Website"). This Privacy Policy explains how information provided through the Website and related customer enquiries is handled.

1. Information We May Receive

Depending on how you contact us, we may receive information such as:

• Your name and contact details.
• Your phone number or WhatsApp contact information.
• Your location or area in Hyderabad when you provide it for service-related enquiries.
• Photographs and details of silk, pattu or traditional sarees that you voluntarily send to us for an initial discussion or evaluation.
• Other information that you choose to include in an enquiry.

2. How We Use Information

• To respond to your enquiry.
• To discuss the evaluation or buying process for old silk and pattu sarees.
• To review photographs or information about sarees that you voluntarily submit.
• To communicate with you about your enquiry and available services.
• To maintain and improve the Website and customer enquiry experience.
• To understand Website usage and measure advertising or conversion activity where applicable.

3. WhatsApp Enquiries

The Website provides links that allow customers to contact Sathguru Silk Center through WhatsApp and send saree photographs. When you choose to use WhatsApp, the information you send is shared with us through that service. WhatsApp also has its own terms and privacy practices, which are outside our control.

4. Website Analytics and Advertising

The Website may use Google measurement and advertising technologies, including Google Analytics and Google Ads conversion measurement, to understand Website activity and measure advertising performance. These technologies may use cookies or similar technologies subject to the settings and policies of the relevant service providers.

5. Cookies

Cookies and similar technologies may be used to support Website functionality, understand Website usage, and measure advertising or conversion activity. You can control or restrict cookies through your browser settings.

6. Sharing of Information

We do not sell customer information as a business activity. Information may be shared when reasonably necessary to respond to your enquiry, operate the Website, provide the requested service, measure Website or advertising performance, comply with applicable law, or protect our legal rights.

7. Customer Photographs

If you voluntarily send photographs of sarees for evaluation or discussion, those photographs are used for the purpose of handling your enquiry and the related buying/evaluation process. Please do not send sensitive personal information that is not necessary for your enquiry.

8. Data Security

We take reasonable steps to limit access to customer information to people handling enquiries and the related service. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Services and Links

The Website may contain links or integrations to third-party services such as WhatsApp, Google services, social media platforms, maps, or other external services. Their handling of information is governed by their respective privacy policies and terms.

10. Your Choices

You may choose not to provide optional information. If you have already sent information to us and want to ask about its use in connection with your enquiry, you can contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, services, or applicable requirements. The updated version will be published on this page with a revised "Last updated" date.

12. Contact Us